Our Mission

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TRAUB HOSPITALITY is a premier consulting and training firm that is dedicated to providing businesses with the tools and foresight to develop an innovative and distinguishable customer experience, an unparalleled service culture and exceptional employee satisfaction.  We strongly believe that your business will thrive and achieve maximum profitability if there is a successful, customer-centric business model, as well as an employee-centric customer culture.  If either of these two is not strong, the adverse effects will ultimately be seen in the bottom line.  The goal and mission is to exceed customer expectations on a regular basis.  We accomplish this by partnering with businesses to adapt and innovate the customer service model to always maintain an edge over the competition.