Matt Traub, Founder & CEO of Traub Hospitality, has had the pleasure to present to all kinds of audiences for over 20 years. He has extensive experience in the luxury hospitality industry, having worked for the some of the most respected and prestigious companies in the world. Much of his early career was spent in upper management with Four Seasons Hotels and Resorts, where he led Operations and Sales Teams, as well as sitting on the Executive Committee, for multiple Five Star properties such as Four Seasons Resort and Club Dallas, Four Seasons Resort Jackson Hole, Four Seasons Hotel Chicago and the Ritz-Carlton Hotel Chicago. With his vast leadership experience inside some of the most successful and service-driven companies, he uses his passion and knowledge to engage and interact with all audiences.
Unique to every company and business model, Matt will deliver a motivational, passionate and memorable speech to your team. Speeches are interactive, engaging, fun, specifically tailored for your workforce and goals, innovative and refreshing, thought provoking, and will no doubt challenge the status quo!
Mr. Traub has had the pleasure to speak to such iconic companies as Ford Motor Company, Cardinal Health, Lincoln Motor Company, Neiman Marcus, American Honda Motor Company, Acura, Goodwill Industries, The City of Houston, Les Clefs d’Or Association, Four Seasons Hotels & Resorts, Keller Williams Realty, and others.
The following is just one of the keynote speech topics:
Luxury Hospitality – Distinguish Your Brand
In a world where everyone “shops around”, what will help your brand stand out from the crowd? How do you differentiate your company from the rest? In this presentation, Matt Traub – who is a leading expert in Luxury Hospitality and former Executive with Four Seasons Hotels & Resorts, will inspire you and your organization to elevate your customer and employee experience by sharing with you very specific tactics to operationalize luxury hospitality within your organization. With intention, you can strategically and emotionally connect your clients to your brand by changing the way you interact with them. With emotion comes increased loyalty, advocacy and customer retention.
Participants will be challenged to take a holistic perspective as to how they engage with internal and external clients on a daily basis. Any business can be in the “Luxury Hospitality” business. The goal is to purposefully enhance the client touch points to ensure they “Feel” the cultural difference.
Mr. Traub will explain and discuss how Luxury Hospitality has proven to distinguish a brand in any industry and why and how it won’t cost you anything, except extra effort!
Traub Hospitality LLC is a consulting firm uniquely equipped to provide luxury hospitality and company culture training to a wide variety of participants and industries. The company has successfully created and delivered strategies, learning and development programs and business solutions to a multitude of clients around the United States. Trainers and Consultants bring real world expertise and experience from some of the most prestigious and customer-centric companies in the world including Four Seasons Hotels and Resorts, Nordstrom, Ritz Carlton and others.